Technology Solutions for Our Customers

Managed IT Services and Optimisation

Managed IT Services and Optimisation

Since 2007, Diamond IT has provided Managed IT Service Agreements with a focus on both the business and the technology needs of our customers. We aim to help improve productivity, reduce risk and align technology solutions to your business needs, to help you succeed.

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Infrastructure and Cloud Solutions

Infrastructure and Cloud Solutions

Technology is evolving rapidly. Whether you’re accessing it in the Cloud, at your premises or on a mobile device, you need a stable and secure infrastructure platform.

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Software Development and Business Insights

Software Development and Business Insights

More than ever businesses are looking to improve efficiency and make the right decisions at the right time.

Today you can gain insights that help aid decision making, provide a better customer experience, unlock productivity gains and reduce costs.

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Business Technology Consulting and Training

Business Technology Consulting and Training

With Diamond IT… it’s personal. You're not "just a number". Our Business Analysts get to know you. They immerse themselves in your business to deeply understand how you operate. So, they get to understand what you’re trying to achieve and why…

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What Our Customers Say

We just want to give a big thank you to the team and say well done on helping us going live today with our new freight app.

It’s all gone quite smoothly, which is terrific, and we are really happy with the end result.

You’ve all been a pleasure to work with throughout the whole project

Jason Crockett, CEO - NHS

Thank you, Diamond IT, for the ongoing support you provide and for giving us the confidence that we have the systems and processes in place to help alleviate any potential cyber incidents occurring.

Ang Knaus, Practice Manager – Progressive Financial Planners

Diamond IT has delivered technology solutions that have helped us transform the way we do business. From ensuring a secure network environment, and improving the performance of our internet services, to supporting the development of our overarching technology strategy to align with our business needs, partnering with the Diamond IT team has enabled us to focus on helping our clients reach their full potential.

Paula Pullin, General Manager - Cutcher & Neale

Partnering with Diamond IT helped build confidence and capacity within our internal IT to ensure that such a critical technology investment was a success. With the help of their strategic consultation skills, the project went from ‘how are we going to do this?’ to ‘we can do this’ in a matter of months.

We are excited to see the changes in service delivery to better support our community – all driven by technology”

Jack Hanson, Corporate Services Executive - Hunter Primary Care  

We cannot thank Diamond IT enough for their ongoing partnership with HSLS over the years. They really ‘rescued’ us when we needed it the most, and I know that our technology is in safe hands with their team. No question or concern is ever too small, and we value that whenever we need it, support is only a phone call away.

Rhonda Scruton, Former CEO - Hunter Surf Life Saving

We received incredible support from Diamond IT’s CIOaaS. The expertise and guidance they provided enabled us to navigate operational challenges and build a strong strategic focus in IT at HVGS. The service was objective yet supportive providing that external perspective which helped us to strive for excellence.

Rebecca Butterworth, Principal - Hunter Valley Grammar School

Preparing our submission for the DESE ISMS Scheme was no small feat. Diamond IT’s ability to educate our stakeholders about the process and translate each requirement into an achievable action was invaluable. We greatly appreciate Diamond IT’s expertise and efforts and look forward to our continued partnership.

Steve Wait - CEO, The Business Centre

Diamond IT’s Cyber Security Awareness Training keeps cyber security front of mind for our employees and demonstrates how serious we are as a firm in preventing cyber attacks and protecting our clients’ data.

Melissa Burrows - Operations Manager, Turnbull Hill Lawyers

Continual improvement is something Castle values highly, both in our approach to information security and in the way we deliver services to our community. Engaging with a partner, like Diamond IT, who could help navigate the complexities of the evolving risk controls made us confident that the commencement of our journey of the RFFR through readiness and planning, was in expert hands.

 

Linda Martin - Manager of Governance, Risk & Ethics, Castle

Diamond IT’s Managed IT Services and Diamond Cloud Voice have totally transformed the way we do business. We have been able to ensure our lines of communication with clients are reliable and of high quality, and that our data is secure and proactively monitored.

Kellie Klok, Managing Director - AccountCom

Diamond IT has helped us to better understand the risks associated with cybercrime. Through their network analysis and robust training, we have been able to ensure we are operating under a best-practice cybersecurity strategy. Diamond IT is extremely knowledgeable and we found them great to work with. We had an agreed project timeline and Diamond’s Technology Consulting Manager was responsive and committed to achieving the set timeline. We would happily work with Diamond IT again in the future.

Rebecca Jones, Practice Manager - Baker Love Lawyers

Solutions Spotlight

DCloud Voice

DCloud Voice

Diamond Cloud (DCloud) Voice is a flexible unified communications solution that connects you to your customers from an IP desk phone, mobile device, PC or laptop from anywhere via the internet, whether you are in the office, at home or on the go.

This unique solution includes Diamond IT's Managed Services for Business Communications, providing you with complete peace of mind.

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Cyber Security Awareness Training

Cyber Security Awareness Training

Cyber Security Awareness Training educates you and your staff in the threats and attacks you are subjected to every day. Using multiple platforms, we guide you through the minefield that is Cyber and Data security and ensure you have the tools and experience to keep your organisations' systems and data safe.

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IT Disaster Recovery Planning

IT Disaster Recovery Planning

Disaster doesn't strike often, but when it does the impacts can be significant.

You need to minimise the effect on your business operations, and your ability to service your customers during and after the event.

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Awards & Certifications

We are honoured to have been recognised over the years for our capabilities and solutions. Including being ranked in the Top 10 Managed Service Providers in Australia, 3 years in a row and recognised as an Australia-wide finalist, 4 years in a row, in the prestigious ARN Industry Awards.

Diamond IT has also won numerous other awards including some internationally. See more…

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News and General

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Who We Work With

 

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