Meet the Author

Gavin Hall Business Technology Consultant

Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), Prince2 Practitioner & Foundation, MBA (UNE).

Gavin has over 10 years’ experience helping organisations enable “Transformational Change” that encompasses people, process and technology. His key delivery achievements include projects comprising: Implementing credit policy changes; Implementing Campaign Management Tool; IT Infrastructure and Integration; Data Migration; Customer Relationship and Customer Communications Management Transformation; Regulatory Business and IT Change – spanning a range of industries including Financial Services, Insurance, Leisure and Education.