As Founder and Managing Director of Diamond IT, Robert is a successful business owner with a passion for business and technology.
Robert founded Diamond IT in the mid-nineties whilst studying computer engineering and working full-time as a computer technician, after noticing a need for a higher level of customer service in the market.
His primary focus within the technology sector includes helping businesses create efficiencies and improve their customer experience, in order to succeed. Technology can be a complex area, but Robert is pleased to see that technology continues to provide greater benefits to organisations and also that these advantages have become more accessible to smaller businesses.
Today, Robert’s time is spent working on and in Diamond IT to create the best possible offering for our customers. “I’m most passionate about the fantastic company staff culture we have at Diamond and the high level of customer satisfaction our staff’s passion results in. I think it’s fair to say though, that my obsession is Total Quality Management and continually improving processes to help us create as much value for customers as possible.”
In 2017, Robert was appointed to the Board of the Samaritans Foundation, a position he held for three years. After a restructure, he continued as a Director of the entire Newcastle Anglican Corporation (NAC), overseeing Samaritans, Anglican Care and 4 schools, where he served until 2021. He is also qualified with an MBA with Merit, as well as a Graduate of the Australian Institute of Company Directors.
With over 25 years’ experience in the IT industry, Martin proudly holds the position of director and equal owner of Diamond IT after joining the business in 1998.
His mix of both technical knowledge and business acumen makes Martin one of the leading IT experts in the region, with unique skills in helping businesses understand the benefits that a strategic technology partnership can deliver.
His vast industry experience and sound knowledge of cyber security and cloud solutions allow him to craft technology solutions that support business objectives.
Martin is most passionate about helping other businesses harness the agility, productivity, and security that modern technology offers, and sharing his experience to help them gain a competitive advantage.
Executive Manager - Operations
David is a digital professional with a proven track record of leading and delivering through periods of change.
Energetic, proactive and with a Design Thinking outlook, David strives to develop a deep and empathic understating of problems that enable him to deliver innovative and value-driven, customer-centric solutions.
Skilled in product management, project management, application design, development and testing through to technical infrastructure architecture planning, service delivery and ICT administration David has held key roles in digital transformation programs across multiple sectors.
“I have a passion for technology and the customer experience and thrive in people-driven leadership roles where I can enable individuals, teams and organisations to achieve their goals.”
Head of People & Culture
Brooke, the Head of People & Culture at Diamond IT, possesses a deep passion for both technology and the individuals collaborating with it.
Her primary areas of expertise encompass Talent Oversight, Human Resources Consultation, Procurement, Management of Disciplinary & Grievance Protocols, and Fostering Employee Engagement.
With a keen eye for cultivating a positive work environment, Brooke’s leadership enhances not only employee satisfaction but also the overall synergy of Diamond IT’s teams.
On a daily basis, Brooke is dedicated to ensuring that every staff member feels appreciated within their positions and within the entirety of the organisation.
Head of Infrastructure and Security Solutions
With a career spanning 15 years in the IT industry, Chris is a technical leader who lives and breathes technology. With numerous industry certifications from major vendors such as Microsoft, Fortinet and HPE, Chris’ technical aptitude and knowledge of SMB IT environments have allowed him to stay at the forefront of new and emerging technologies.
World-class knowledge in High-Performance Computing (HPC), Cloud Computing (Including Office 365, Enterprise Voice, and Azure), Software Defined Networking, Hyperconverged Virtualisation platforms and more allows Chris to lead a large team of highly skilled technicians in an ever-changing technological landscape.
This knowledge combined with a wealth of experience across several industries has assisted Diamond IT customers in leveraging a range of technologies to provide highly robust, reliable and secure systems that underpin their business activities.
Head of Marketing
Samantha (Sam) is a results-oriented, strategic marketing manager, with over 25 years of international experience in marketing communications, PR, event management and program and business development in both the IT & Telecommunications and FMCG industries.
Sam operates with an energetic and pragmatic style, with particular attention to detail, coupled with the ability to build and leverage effective relationships.
She is a pro-active team player, with the ability to provide creative and innovative solutions that align with company business objectives, whilst applying sound commercial judgment to optimise available resources and budget management.
“My goal is to stay challenged in my role and to enjoy what I do while working for a dynamic company that is a leader in their industry.”
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