Diamond Information Technology Pty Ltd – Terms & Conditions of Trade

A larger print version of these terms and conditions is available from Diamond on request

 

  1. Definitions

1.1 A reference to a person includes any natural person, company, partnership, association, business or other organisation of any description.

1.2 “Diamond” means Diamond Information Technology Pty Ltd, its successors and assigns or any person acting on behalf of and with the authority of Diamond Information Technology Pty Ltd.

1.3 “Customer” means the person/s buying the Goods (and/or hiring Equipment) as specified in any invoice, document or order, and if there is more than one Customer is a reference to each Customer jointly and severally.

1.4 “Goods” means all Goods or Services supplied by Diamond to the Customer at the Customer’s request from time to time (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).

1.5 “Equipment” means all Equipment including any accessories supplied on hire by Diamond to the Customer (and where the context so permits shall include any supply of Services). The Equipment shall be as described on the invoices, quotation, authority to hire, or any other work authorisation form provided by Diamond to the Customer.

1.6 “Price” means the Price payable for the Goods/Equipment hire as agreed between Diamond and the Customer in accordance with clause 4 below.

  1. Acceptance

2.1 The Customer is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions if the Customer places an order for or accepts delivery of the Goods/Equipment.

2.2 These terms and conditions may only be amended with Diamond’s consent in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Customer and Diamond.

2.3 The Customer acknowledges and agrees that all inductions on site will be charged at the standard service rate, per person per hour. The minimum charge will be one (1) hour.

2.4 Diamond’s quotation is based on all Services associated with the Goods and/or Equipment being carried out between the normal business working hours of Diamond, which are 7.30am to 5.30pm Monday to Friday (including but not limited to working, through lunch breaks and/or weekends but excluding any NSW public holidays). Any Services required to be performed outside these hours by the Customer shall incur after-hours charges.

  1. Change in Control

3.1 The Customer shall give Diamond not less than fourteen (14) days prior written notice of any proposed change of ownership of the Customer and/or any other change in the Customer’s details (including but not limited to, changes in the Customer’s name, address, contact phone or fax number/s, or business practice). The Customer shall be liable for any loss incurred by Diamond as a result of the Customer’s failure to comply with this clause.

  1. Price and Payment

4.1 At Diamond’s sole discretion the Price shall be either: (a) as indicated on any invoice provided by Diamond to the Customer; or (b) Diamond’s quoted price (subject to clause 4.2) which will be valid for the period stated in the quotation or otherwise for a period of thirty (30) days.

4.2 Diamond reserves the right to change the Price if a variation to Diamond’s quotation is requested. Any variation from the plan of scheduled works or specifications (including, but not limited to, any variation as a result of additional works required due to hidden or unidentifiable difficulties such as hard rock barriers below the surface or iron reinforcing rods in concrete or due to fluctuations in the currency exchange rate or as a result of increases to Diamond in the cost of materials and labour) will be charged for on the basis of Diamond’s quotation and will be shown as variations on the invoice. Payment for all variations must be made in full at their time of completion.

4.3 At Diamond’s sole discretion a non-refundable deposit may be required.

4.4 Time for payment for the Goods/Equipment being of the essence, the Price will be payable by the Customer on the date/s determined by Diamond, which may be: (a) on delivery of the Goods/Equipment; (b) before delivery of the Goods/Equipment; (c) by way of instalments/progress payments in accordance with Diamond’s payment schedule; (d) the date specified on any invoice or other form as being the date for payment; or (e) failing any notice to the contrary, the date which is seven (7) days following the date of any invoice given to the Customer by Diamond.

4.5 Payment may be made by cash, cheque, bank cheque, electronic/on-line banking, credit card (plus a surcharge of up to two and a half percent (2.5%) of the Price), or by any other method as agreed to between the Customer and Diamond.

4.6 Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to Diamond an amount equal to any GST Diamond must pay for any supply by Diamond under this or any other agreement for the sale of the Goods/hire of the Equipment. The Customer must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Customer pays the Price. In addition the Customer must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.

  1. Delivery of Goods/Equipment

5.1 Delivery (“Delivery”) of the Goods/Equipment is taken to occur at the time that: (a) the Customer or the Customer’s nominated carrier takes possession of the Goods/Equipment at Diamond’s address; or (b) Diamond (or Diamond’s nominated carrier) delivers the Goods/Equipment to the Customer’s nominated address even if the Customer is not present at the address.

5.2 At Diamond’s sole discretion the cost of delivery is either included in the Price or is in addition to the Price.

5.3 The Customer must take delivery by receipt or collection of the Goods/Equipment whenever either is tendered for delivery. In the event that the Customer is unable to take delivery of the Goods/Equipment as arranged then Diamond shall be entitled to charge a reasonable fee for redelivery of the Goods/Equipment and/or the storage of the Goods.

5.4 Diamond may deliver the Goods/Equipment in separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.

5.5 Any time or date given by Diamond to the Customer is an estimate only. The Customer must still accept delivery of the Goods/Equipment even if late and Diamond will not be liable for any loss or damage whatsoever incurred by the Customer as a result of the delivery being late.

  1. Risk

6.1 Risk of damage to or loss of the Goods/Equipment passes to the Customer on Delivery and the Customer must insure the Goods/Equipment on or before Delivery.

6.2 If any of the Goods/Equipment are damaged or destroyed following delivery but prior to ownership passing to the Customer, Diamond is entitled to receive all insurance proceeds payable for the Goods/Equipment. The production of these terms and conditions by Diamond is sufficient evidence of Diamond’s rights to receive the insurance proceeds without the need for any person dealing with Diamond to make further enquiries.

6.3 If the Customer requests Diamond to leave Goods/Equipment outside Diamond’s premises for collection or to deliver the Goods/Equipment to an unattended location then such Goods/Equipment shall be left at the Customer’s sole risk.

  1. Access

7.1 The Customer shall ensure that Diamond has clear and free access to the work site at all times to enable them to undertake the works. Diamond shall not be liable for any loss or damage to the site (including, without limitation, damage to pathways, driveways and concreted or paved or grassed areas) unless due to the negligence of Diamond.

  1. Underground Locations

8.1 Prior to Diamond commencing any work the Customer must advise Diamond of the precise location of all underground services on the site and clearly mark the same. The underground mains & services the Customer must identify include, but are not limited to, electrical services, gas services, sewer services, pumping services, sewer connections, sewer sludge mains, water mains, irrigation pipes, telephone cables, fibre optic cables, oil pumping mains, and any other services that may be on site.

8.2 Whilst the Diamond will take all care to avoid damage to any underground services the Customer agrees to indemnify and hold harmless Diamond in respect of all and any liability claims, loss, damage, costs and fines as a result of damage to services not precisely located and notified as per clause 8.1.

  1. Title To Goods

9.1 Diamond and the Customer agree that ownership of the Goods shall not pass until:

(a) the Customer has paid Diamond all amounts owing to Diamond; and

(b) the Customer has met all of its other obligations to Diamond.

9.2 Receipt by Diamond of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.

9.3 It is further agreed that:

(a) until ownership of the Goods passes to the Customer in accordance with clause 9.1 that the Customer is only a bailee of the Goods and must return the Goods to Diamond on request.

(b) the Customer holds the benefit of the Customer’s insurance of the Goods on trust for Diamond and must pay to Diamond the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.

(c) the Customer must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Customer sells, disposes or parts with possession of the Goods then the Customer must hold the proceeds of any such act on trust for Diamond and must pay or deliver the proceeds to Diamond on demand.

(d) the Customer should not convert or process the Goods or intermix them with other goods but if the Customer does so then the Customer holds the resulting product on trust for the benefit of Diamond and must sell, dispose of or return the resulting product to Diamond as it so directs.

(e) the Customer irrevocably authorises Diamond to enter any premises where Diamond believes the Goods are kept and recover possession of the Goods.

(f) Diamond may recover possession of any Goods in transit whether or not delivery has occurred.

(g) the Customer shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of Diamond.

(h) Diamond may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Customer.

  1. Personal Property Securities Act 2009 (“PPSA”)

10.1 In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA.

10.2 Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods/Equipment that has previously been supplied and that will be supplied in the future by Diamond to the Customer.

10.3 The Customer undertakes to:

(a) promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which Diamond may reasonably require to;

(i) register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;

(ii) register any other document required to be registered by the PPSA; or

(iii) correct a defect in a statement referred to in clause 10.3(a)(i) or 10.3(a)(ii);

(b) indemnify, and upon demand reimburse, Diamond for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods/Equipment charged thereby;

(c) not register a financing change statement in respect of a security interest without the prior written consent of Diamond;

(d) not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods/Equipment in favour of a third party without the prior written consent of Diamond;

(e) immediately advise Diamond of any material change in its business practices of selling Goods which would result in a change in the nature of proceeds derived from such sales.

10.4 Diamond and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.

10.5 The Customer waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.

10.6 The Customer waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.

10.7 Unless otherwise agreed to in writing by Diamond, the Customer waives their right to receive a verification statement in accordance with section 157 of the PPSA.

10.8 The Customer must unconditionally ratify any actions taken by Diamond under clauses 10.3 to 10.5.

10.9 If the Customer is in the business of hiring out goods similar to the kind Diamond supply, and title to the Goods/Equipment has not passed to the Customer, then the Customer must notify Diamond of their intention to hire out Diamond’s Goods/Equipment. Any Goods/Equipment that are hired out by the Customer to another party, must be registered as a security interest on the Personal Property Securities Register, in order to ensure ownership remains with Diamond.

10.10 If the Customer does not comply with Clause 10.9 above, the Customer will be liable to Diamond for any damages or losses Diamond has incurred as a result of breach of Clause 10.9.

10.11 Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.

  1. Security and Charge

11.1 In consideration of Diamond agreeing to supply the Goods/Equipment, the Customer charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Customer either now or in the future, to secure the performance by the Customer of its obligations under these terms and conditions (including, but not limited to, the payment of any money).

11.2 The Customer indemnifies Diamond from and against all Diamond’s costs and disbursements including legal costs on a solicitor and own Customer basis incurred in exercising Diamond’s rights under this clause.

11.3 The Customer irrevocably appoints Diamond and each director of Diamond as the Customer’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 11 including, but not limited to, signing any document on the Customer’s behalf.

  1. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)

12.1 The Customer must inspect the Goods/Equipment on delivery and must within seven (7) days of delivery notify Diamond in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Customer must notify any other alleged defect in the Goods/Equipment as soon as reasonably possible after any such defect becomes evident. Upon such notification the Customer must allow Diamond to inspect the Goods/Equipment.

12.2 Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be implied into these terms and conditions (Non-Excluded Guarantees).

12.3 Diamond acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded Guarantees.

12.4 Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, Diamond makes no warranties or other representations under these terms and conditions including but not limited to the quality or suitability of the Goods/Equipment. Diamond’s liability in respect of these warranties is limited to the fullest extent permitted by law.

12.5 If the Customer is a consumer within the meaning of the CCA, Diamond’s liability is limited to the extent permitted by section 64A of Schedule 2.

12.6 If Diamond is required to replace the Goods under this clause or the CCA, but is unable to do so, Diamond may refund any money the Customer has paid for the Goods. Diamond Information Technology Pty Ltd – Terms & Conditions of Trade A larger print version of these terms and conditions is available from Diamond on request 2 of 2.

12.7 If the Customer is not a consumer within the meaning of the CCA, Diamond’s liability for any defect or damage in the Goods is:

(a) limited to the value of any express warranty or warranty card provided to the Customer by Diamond at Diamond’s sole discretion;

(b) limited to any warranty to which Diamond is entitled, if Diamond did not manufacture the Goods;

(c) otherwise negated absolutely.

12.8 Subject to this clause 12, returns will only be accepted provided that:

(a) the Customer has complied with the provisions of clause 12.1; and

(b) Diamond has agreed that the Goods are defective; and

(c) the Goods are returned within a reasonable time at the Customer’s cost (if that cost is not significant); and

(d) the Goods are returned in as close a condition to that in which they were delivered as is possible

12.9 Notwithstanding clauses 12.1 to 12.8 but subject to the CCA, Diamond shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:

(a) the Customer failing to properly maintain or store any Goods/Equipment;

(b) the Customer using the Goods/Equipment for any purpose other than that for which they were designed;

(c) the Customer continuing the use of the Goods/Equipment after any defect became apparent or should have become apparent to a reasonably prudent operator or user;

(d) the Customer failing to follow any instructions or guidelines provided by Diamond;

(e) fair wear and tear, any accident, or act of God.

12.10 In the case of used Goods, unless the Customer is a consumer under the CCA, the Customer acknowledges that it has had full opportunity to inspect the used Goods prior to delivery and accepts them with all faults and that to the extent permitted by law no warranty is given by Diamond as to the quality or suitability for any purpose and any implied warranty, statutory or otherwise, is expressly excluded. The Customer acknowledges and agrees that Diamond has agreed to provide the Customer with the used Goods and calculated the Price of the used Goods in reliance of this clause 12.10.

12.11 Diamond may in its absolute discretion accept non-defective Goods for return in which case Diamond may require the Customer to pay handling fees of up to twenty percent (20%) of the value of the returned Goods plus any freight costs.

12.12 Notwithstanding anything contained in this clause if Diamond is required by a law to accept a return then Diamond will only accept a return on the conditions imposed by that law.

12.13 Under no circumstances shall Diamond be liable for any special, incidental or consequential loss or damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal claim. Such loss or damages include but are not limited to loss of profits, loss of the Goods/Equipment, cost of capital, cost of substitute or replacement Goods/Equipment, facilities or services, down time, the Customer’s time, the claim of third parties including customers and damage to property.

  1. Intellectual Property

13.1 Where Diamond has designed, drawn or developed Goods/Equipment for the Customer, then the copyright in any designs and drawings and documents shall remain the property of Diamond.

13.2 The Customer warrants that all designs, specifications or instructions given to Diamond will not cause Diamond to infringe any patent, registered design or trademark in the execution of the Customer’s order and the Customer agrees to indemnify Diamond against any action taken by a third party against Diamond in respect of any such infringement.

13.3 The Customer agrees that Diamond may (at no cost) use for the purposes of marketing or entry into any competition, any documents, designs, drawings or Goods which Diamond has created for the Customer.

  1. Default and Consequences of Default

14.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at Diamond’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.

14.2 If the Customer owes Diamond any money the Customer shall indemnify Diamond from and against all costs and disbursements incurred by Diamond in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own Customer basis, Diamond’s collection agency costs, and bank dishonour fees).

14.3 Without prejudice to any other remedies Diamond may have, if at any time the Customer is in breach of any obligation (including those relating to payment) under these terms and conditions Diamond may suspend or terminate the supply of Goods/Equipment to the Customer. Diamond will not be liable to the Customer for any loss or damage the Customer suffers because Diamond has exercised its rights under this clause.

14.4 Without prejudice to Diamond’s other remedies at law Diamond shall be entitled to cancel all or any part of any order of the Customer which remains unfulfilled and all amounts owing to Diamond shall, whether or not due for payment, become immediately payable if:

(a) any money payable to Diamond becomes overdue, or in Diamond’s opinion the Customer will be unable to make a payment when it falls due;

(b) the Customer becomes bankrupt or insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or

(c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer.

  1. Cancellation

15.1 Diamond may cancel any contract to which these terms and conditions apply or cancel delivery of Goods/Equipment at any time before the Goods/Equipment are due to be delivered by giving written notice to the Customer. On giving such notice Diamond shall repay to the Customer any money paid by the Customer for the Goods/Equipment. Diamond shall not be liable for any loss or damage whatsoever arising from such cancellation.

15.2 In the event that the Customer cancels delivery of the Goods/Equipment the Customer shall be liable for any and all loss incurred (whether direct or indirect) by Diamond as a direct result of the cancellation (including, but not limited to, any loss of profits).

15.3 Cancellation of orders for Goods/Equipment made to the Customer’s specifications, or for non stocklist items, will definitely not be accepted once production has commenced, or an order has been placed.

  1. Privacy Act 1988

16.1 The Customer agrees for Diamond to obtain from a credit reporting agency a credit report containing personal credit information about the Customer in relation to credit provided by Diamond.

16.2 The Customer agrees that Diamond may exchange information about the Customer with those credit providers either named as trade referees by the Customer or named in a consumer credit report issued by a credit reporting agency for the following purposes:

(a) to assess an application by the Customer; and/or

(b) to notify other credit providers of a default by the Customer; and/or

(c) to exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and/or

(d) to assess the creditworthiness of the Customer.

16.3 The Customer understands that the information exchanged can include anything about the Customer’s creditworthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under the Privacy Act 1988.

16.4 The Customer consents to Diamond being given a consumer credit report to collect overdue payment on commercial credit under the Privacy Act 1988).

16.5 The Customer agrees that personal credit information provided may be used and retained by Diamond for the following purposes (and for other purposes as shall be agreed between the Customer and Diamond or required by law from time to time):

(a) the provision of Goods/Equipment; and/or

(b) the marketing of Goods/Equipment by Diamond, its agents or distributors; and/or

(c) analysing, verifying and/or checking the Customer’s credit, payment and/or status in relation to the provision of Goods/Equipment; and/or

(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer; and/or

(e) enabling the daily operation of Customer’s account and/or the collection of amounts outstanding in the Customer’s account in relation to the Goods/Equipment.

16.6 Diamond may give information about the Customer to a credit reporting agency for the following purposes:

(a) to obtain a consumer credit report about the Customer;

(b) allow the credit reporting agency to create or maintain a credit information file containing information about the Customer.

16.7 The information given to the credit reporting agency may include:

(a) personal particulars (the Customer’s name, sex, address, previous addresses, date of birth, name of employer and driver’s licence number);

(b) details concerning the Customer’s application for credit or commercial credit and the amount requested;

(c) advice that Diamond is a current credit provider to the Customer;

(d) advice of any overdue accounts, loan repayments, and/or any outstanding monies owing which are overdue by more than sixty (60) days, and for which debt collection action has been started;

(e) that the Customer’s overdue accounts, loan repayments and/or any outstanding monies are no longer overdue in respect of any default that has been listed;

(f) information that, in the opinion of Diamond, the Customer has committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with the Customer’s credit obligations);

(g) advice that cheques drawn by the Customer for one hundred dollars ($100) or more, have been dishonoured more than once;

(h) that credit provided to the Customer by Diamond has been paid or otherwise discharged.

16.8 The Customer acknowledges that the Customer is solely responsible for ensuring that there is no breach of the Privacy Act 1988 from the use of the Goods/Equipment and Diamond shall not be liable in nay way for any breach of the Privacy Act 1988 that results from the Customers use of the Goods/Equipment.

  1. Unpaid Diamond’s Rights

17.1 Where the Customer has left any item with Diamond for repair, modification, exchange or for Diamond to perform any other service in relation to the item and Diamond has not received or been tendered the whole of any moneys owing to it by the Customer, Diamond shall have, until all moneys owing to Diamond are paid:

(a) a lien on the item; and

(b) the right to retain or sell the item, such sale to be undertaken in accordance with any legislation applicable to the sale or disposal of uncollected goods.

17.2 The lien of Diamond shall continue despite the commencement of proceedings, or judgment for any moneys owing to Diamond having been obtained against the Customer.

  1. Equipment Hire

18.1 Equipment shall at all times remain the property of Diamond and is returnable on demand by Diamond. In the event that Equipment is not returned to Diamond in the condition in which it was delivered Diamond retains the right to charge the Customer the full cost of repairing the Equipment. In the event that Equipment is not returned at all Diamond shall have right to charge the Customer the full cost of replacing the Equipment.

18.2 The Customer shall;

(a) keep the Equipment in their own possession and control and shall not assign the benefit of the Equipment nor be entitled to a lien over the Equipment.

(b) not alter or make any additions to the Equipment including but without limitation altering, make any additions to, defacing or erasing any identifying mark, plate or number on or in the Equipment or in any other manner interfere with the Equipment.

(c) keep the Equipment, complete with all parts and accessories, clean and in good order as delivered, and shall comply with any maintenance schedule as advised by Diamond to the Customer.

18.3 The Customer accepts full responsibility for the safekeeping of the Equipment and the Customer agrees to insure, or self-insure, Diamond’s interest in the Equipment and agrees to indemnify Diamond against physical loss or damage including, but not limited to, the perils of accident, fire, theft and burglary and all other usual risks and will effect adequate Public Liability Insurance covering any loss, damage or injury to property or persons arising out of the use of the Equipment. Further the Customer will not use the Equipment nor permit it to be used in such a manner as would permit an insurer to decline any claim.

  1. Building and Construction Industry Security of Payments Act 1999

19.1 At Diamond’s sole discretion, if there are any disputes or claims for unpaid Goods and/or Services then the provisions of the Building and Construction Industry Security of Payments Act 1999 may apply.

19.2 Nothing in this agreement is intended to have the effect of contracting out of any applicable provisions of the Building and Construction Industry Security of Payments Act 1999 of New South Wales, except to the extent permitted by the Act where applicable.

  1. General

20.1 The failure by Diamond to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect Diamond’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

20.2 These terms and conditions and any contract to which they apply shall be governed by the laws of the state in which Diamond has its principal place of business, and are subject to the jurisdiction of the courts in that state.

20.3 Subject to clause 12 Diamond shall be under no liability whatsoever to the Customer for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by Diamond of these terms and conditions (alternatively Diamond’s liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods/Equipment hire).

20.4 The Customer shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Customer by Diamond nor to withhold payment of any invoice because part of that invoice is in dispute.

20.5 Diamond may license or sub-contract all or any part of its rights and obligations without the Customer’s consent.

20.6 The Customer agrees that Diamond may amend these terms and conditions at any time. If Diamond makes a change to these terms and conditions, then that change will take effect from the date on which Diamond notifies the Customer of such change. The Customer will be taken to have accepted such changes if the Customer makes a further request for Diamond to provide Goods/Equipment to the Customer.

20.7 Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.

20.8 The Customer warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not bankrupt or insolvent and that this agreement creates binding and valid legal obligations on it

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