Helping to provide quality care to those who need it most

Little Sisters of the Poor

Little Sisters of the Poor (LSOP) Oceania is part of a worldwide organisation servicing the needs of the elderly. They draw inspiration from their foundress, Saint Jeanne Jugan who originally began helping people in need in 1839.

LSOP Oceania provides aged care services across Australia, New Zealand and the South Pacific.

Their vision involves using “modern means” to improve care for the elderly and therefore technology plays an important role in their organisation.

“We previously had some challenges finding an IT partner that suited our needs. Diamond IT understood our needs and immediately resolved issues. Their proactive approach provides us with peace of mind that we’re protecting our systems and information.”

Michael Law – Finance Manager, Little Sisters of the Poor.

Diamond IT was engaged by Little Sisters of the Poor to help them improve the reliability and security of their systems and data. They were also seeking a more responsive and proactive support service than they’d experienced in the recent past.

We quickly set about securing systems and providing stability. LSOP has been pleased with our personal service and the results we’ve achieved.

LSOP also engaged our consulting team to review their Disaster Recovery systems. Our process involved reviewing the current state, at that time, and helped devise what the future state should look like. With consideration given to existing infrastructure and data protection requirements, an implementation plan was established.

With minimal upfront investment, Diamond IT helped LSOP reduce the risk of data loss and provided reliable offsite capability, as well as rapid failover restoration. The result was an economical solution that helps protect data and provides a rapid, structured path to restoring data and operations.

“We need our technology systems to be reliable and secure to help us provide quality care and Diamond IT has delivered. We trust their advice and their understanding of our organisation”

Little Sisters of the Poor Oceania is pleased with their decision to engage with Diamond IT as their technology partner. They can focus more time and energy on providing quality aged care to those in need.