Walkom Real Estate
Since 1961, Walkom Real Estate has earned a reputation as one of the most trusted and respected brands in Newcastle’s real estate sector. Their competitive difference is based on their experience and local knowledge. People value their integrity and their personal approach to understanding needs.
Technology is important to delivering great results to customers. Walkom’s engaged with Diamond IT for Managed Services in 2013 to help make systems more reliable.
“I just wanted to say how delighted I was with the transition to Diamond as my IT provider. In the first 2 months of our engagement your team resolved numerous ongoing problems that the previous IT provider had struggled to address.”
Scott Walkom, Principal.
In 2017, Walkom took their server infrastructure to Diamond IT’s Diamond Cloud (DCloud) compute platform. At the time a key software vendor had a major upgrade planned which created uncertainty as to how much investment was required in server infrastructure. With DCloud compute this wasn’t an issue because you only pay for what you need when you need it. When the software was upgraded, the performance and storage could easily be adjusted to suit.
“We’re always looking at ways to become more innovative. Moving to the cloud keeps us at the cutting edge and helps us quickly scale our IT resources up or down based on our needs at the time”.
Walkom’s will continue to strive to be a market leader and Diamond IT will strive to help them achieve that by helping them get the most out of technology.
How we can support you
Managed IT Services and Optimisation
We help you enhance your business performance through proactively aligning your IT environment to industry best practice. Our world class service desk provides excellent technical support, while our monitoring systems provide you peace of mind.
Business Technology Managers
Our Business Technology Managers (BTMs) work closely with our customers to develop a deep understanding of their business. They help customers understand technology trends and risks and how to get the most from their technology resources.
Technology Optimisation (TechOps) is about aligning the design and configuration of your IT infrastructure with best practice.
Our TechOps customers experience less technical issues and a more secure environment.
Technology Consulting and Training
With Diamond IT… it’s personal. You're not "just a number". Our Business Analysts get to know you. They immerse themselves in your business to deeply understand how you operate. So, they get to understand what you’re trying to achieve and why…