We previously had some challenges finding an IT partner that suited our needs. Diamond IT understood our needs and immediately resolved issues. Their proactive approach provides us with peace of mind that we’re protecting our systems and information.

Continual improvement is something Castle values highly, both in our approach to information security and in the way we deliver services to our community. Engaging with a partner, like Diamond IT, who could help navigate the complexities of the evolving risk controls made us confident that the commencement of our journey of the RFFR through readiness and planning, was in expert hands.

Samaritans worked with Diamond IT to build a new Intranet System for hundreds of staff across 5 geographical regions. The customer service from the software development team was excellent and any issues were responded to promptly.

Partnering with Diamond IT helped build confidence and capacity within our internal IT to ensure that such a critical technology investment was a success. With the help of their strategic consultation skills, the project went from ‘how are we going to do this?’ to ‘we can do this’ in a matter of months.

We are excited to see the changes in service delivery to better support our community – all driven by technology”

We cannot thank Diamond IT enough for their ongoing partnership with HSLS over the years. They really ‘rescued’ us when we needed it the most, and I know that our technology is in safe hands with their team. No question or concern is ever too small, and we value that whenever we need it, support is only a phone call away.

We value that Diamond IT is only a phone call away should we ever need them. Our partnership has allowed me to focus on supporting our community of volunteers and our core business offering. Our staff have been empowered to log any technology support requests they may have through their self-service ticketing system.