The use of smart technology from software, apps and platforms, through to devices and Artificial Intelligence is now prevalent across the New South Wales economy, and not just in large corporates, but also in small businesses. In this episode of The Business Centre’s Business Disruption Webcast, CEO and Business Connect Advisor, Steve Wait, interviews Diamond IT’s Managing Director, Robert Buck, on how small business owners can adapt beyond COVID-19 through the use of technology and digital platforms.
The webcast, funded by the NSW Government through the NSW Treasury, gives business leaders practical steps on how to best adapt and use technology in your business in ways that help sustain, improve and grow your business; including:
- What the greatest technological challenges facing small businesses are right now
- The challenges businesses are facing around cybersecurity and decision making during this time
- What can businesses be doing now to support both their employees and their IT strategy.
This Webcast Series under the Business Connect program is funded and supported by the NSW Government through the NSW Treasury.
How Diamond IT can support your remote workforce
Both our team and customers are spread across the East Coast of Australia, so it was critical for us to not only enable our roaming workforce to effectively work from any location but to also ensure reliable lines of communication were available at all times to connect with our customers.
We worked closely with the Diamond IT team to scope and implement the most effective solution to upgrade our telephony platform to the cloud.
Diamond Cloud (DCloud) Voice is a flexible unified communications solution that connects you to your customers from an IP desk phone, mobile device, PC or laptop from anywhere via the internet, whether you are in the office, at home or on the go.
This unique solution includes Diamond IT's Managed Services for Business Communications, providing you with complete peace of mind.
Diamond Internet and Networks (DNet Connect) provides you access to Internet and Private network services from major carriers.
Diamond IT provides the personal customer service you need at no extra cost.
Diamond Cloud (DCloud) Compute is a powerful and robust Infrastructure as a Service (IaaS) solution within an Enterprise level data centre facility, that is scalable to your business needs.
We take care of your IT infrastructure, providing you peace of mind and the ability to focus on your organisations core business.
Your business information is one of your most important assets. It’s critical to be able to restore your information from backups quickly when required. It’s also important to have your information safely stored off-site in case of a major event such as flood or fire. Historically tapes have been used for this purpose, but Cloud technologies provide a better way, including the retention of data for up to 7 years with our DCloud Archive solution.