When lockdown began, businesses closed their doors, sent their employees home with their laptops, and evolved into a remote workforce almost overnight.
Craig and Tom from the Why Invest? team recently sought out expert advice from Diamond IT’s Managing Director, Robert Buck.
In this episode of their Podcast, Rob shares his opinion on a range of IT issues that we are facing as employers and employees working from home, including:
- The best team-based apps/programs to use.
- The importance of cybersecurity.
- Business Intelligence – what is it and why is it important?
Diamond IT would like to extend a warm thank you to Craig Rosevear and Tom Haigh from Why Invest? for inviting us to join their Podcast.
How Diamond IT can support your remote workforce
Both our team and customers are spread across the East Coast of Australia, so it was critical for us to not only enable our roaming workforce to effectively work from any location but to also ensure reliable lines of communication were available at all times to connect with our customers.
We worked closely with the Diamond IT team to scope and implement the most effective solution to upgrade our telephony platform to the cloud.
Diamond Cloud (DCloud) Voice is a flexible unified communications solution that connects you to your customers from an IP desk phone, mobile device, PC or laptop from anywhere via the internet, whether you are in the office, at home or on the go.
This unique solution includes Diamond IT's Managed Services for Business Communications, providing you with complete peace of mind.
Diamond Internet and Networks (DNet Connect) provides you access to Internet and Private network services from major carriers.
Diamond IT provides the personal customer service you need at no extra cost.
Diamond Cloud (DCloud) Compute is a powerful and robust Infrastructure as a Service (IaaS) solution within an Enterprise level data centre facility, that is scalable to your business needs.
We take care of your IT infrastructure, providing you peace of mind and the ability to focus on your organisations core business.
Your business information is one of your most important assets. It’s critical to be able to restore your information from backups quickly when required. It’s also important to have your information safely stored off-site in case of a major event such as flood or fire. Historically tapes have been used for this purpose, but Cloud technologies provide a better way, including the retention of data for up to 7 years with our DCloud Archive solution.