Introducing Hunter Surf Life Saving
Since the birth of its Hunter Branch in 1918, Hunter Surf Life Saving (HSLS) have been successful in preventing the loss of life between the flags for the past 104 years.
With over 13 Surf Life Saving Clubs (SLSC) across the Hunter district, from Tea Garden Hawks Nest SLSC to Catherine Hill Bay SLSC, HSLS support and coordinate over 2800 nippers, 2800 patrol members, and administration, award and support members.
HSLS provide not only life saving but also training and education to support its vision to save lives, create great Australians and build stronger communities.
A longstanding technology partnership
Since 2008, HSLS have understood the importance of working with a trusted technology provider to ensure their branch was operating efficiently, and securely, and meeting the changing needs of their members and community.
With the need for reliable technology infrastructure to support the coordination of volunteers, education programs and delivery of services, we are proud to say that HSLS has chosen Diamond IT as their provider of choice for over 14 years.
“Technology helps our team do what we do best. For lifesavers, that may be a strange thought, but technology allows us to effectively communicate with our members, offer education programs and services, and focus only on what matters – saving lives, creating great Aussies, and building strong communities.” – Jenny Hicks, CEO
During this time, HSLS has continued to drive increases in its membership base, offer a more diverse range of education programs and services, and made multiple moves to find a suitable head office to support its operations.
Prior to engaging with Diamond IT, the HSLS team managed their technology requirements internally. They knew there had to be a better way to address their needs and were concerned at the time spent focusing on IT instead of their community.
Peace of mind that support was one call away
With growing concerns around the storage and security of membership data and overall IT productivity, HSLS sought out a provider that could holistically and proactively manage their technology needs.
Diamond IT’s Managed IT Services have allowed HSLS to focus on doing what they do best and offered peace of mind that their technology continues to run smoothly and that their cyber security is supported by active monitoring and regular security updates. When needed, help is just a phone call away.
The benefits of a holistic technology partnership
Since partnering with Diamond IT, HSLS has benefited from:
- A team of experts ready and waiting to support HSLS’s IT questions and requirements.
- A dedicated Business Technology Manager who truly understands their business objectives.
- Security management and technology optimisation to help support growth.
- Day-to-day support as required, freeing up precious time to focus on saving lives.
- A strategic technology roadmap alignment to the overall business objectives.
- Peace of mind knowing that their technology requirements were actively being monitored and supported.
“We cannot thank Diamond IT enough for their ongoing partnership with HSLS over the years. They really ‘rescued’ us when we needed it the most, and I know that our technology is in safe hands with their team. No question or concern is ever too small, and we value that whenever we need it, support is only a phone call away.” – Rhonda Scruton, Former CEO
Diamond IT looks forward to continuing to support the invaluable service HSLS provides our local community.
To find out more about how you can support Hunter Surf Lifesaving on their visions to save lives, create great Australians and build stronger communities, head to: https://www.hsls.org.au/home
How we can support you
Managed IT Services and Optimisation
We help you enhance your business performance through proactively aligning your IT environment to industry best practice. Our world class service desk provides excellent technical support, while our monitoring systems provide you peace of mind.
Business Technology Managers
Our Business Technology Managers (BTMs) work closely with our customers to develop a deep understanding of their business. They help customers understand technology trends and risks and how to get the most from their technology resources.
Technology Optimisation (TechOps) is about aligning the design and configuration of your IT infrastructure with best practice.
Our TechOps customers experience less technical issues and a more secure environment.
Cybersecurity and Data Protection
Today, more than ever, you need to secure your network to keep your operations going, keep your data safe and most importantly keep your customers' private information safe.