Transform your Technology strategy to support your workforce challenges

The Disability Industry continues to face a range of challenges, and technology’s role in driving positive change to workforce management, business decisions and increased cyber security has never been more important.

Partnering with a trusted Managed IT Services provider can support your business to:

  • Make informed business decisions derived from reliable business data, better data reporting, dashboards and integrating systems.
  • Improve staff retention and employee experience.
  • Improve your cyber security posture and meet compliance requirements needed for critical funding.
  • Build a strategic technology roadmap to support financial stability and streamlined operations.

Ultimately, your technology strategy should support your business to provide safe, high-quality care and support for your participants, while delivering on your business objectives.

The time for Disability Support providers to adapt is now. Don’t be left behind by a fast-changing industry. 

What our customers say

Continual improvement is something Castle values highly, both in our approach to information security and in the way we deliver services to our community. Engaging with a partner, like Diamond IT, who could help navigate the complexities of the evolving risk controls made us confident that the commencement of our journey of the RFFR through readiness and planning, was in expert hands.

 

Linda Martin - Manager of Governance, Risk & Ethics, Castle

Partnering with Diamond IT helped build confidence and capacity within our internal IT to ensure that such a critical technology investment was a success. With the help of their strategic consultation skills, the project went from ‘how are we going to do this?’ to ‘we can do this’ in a matter of months.

We are excited to see the changes in service delivery to better support our community – all driven by technology”

Jack Hanson, Corporate Services Executive - Hunter Primary Care  

We value that Diamond IT is only a phone call away should we ever need them. Our partnership has allowed me to focus on supporting our community of volunteers and our core business offering. Our staff have been empowered to log any technology support requests they may have through their self-service ticketing system.

Anthony Ross, CEO - Hunter Volunteer Centre

We cannot thank Diamond IT enough for their ongoing partnership with HSLS over the years. They really ‘rescued’ us when we needed it the most, and I know that our technology is in safe hands with their team. No question or concern is ever too small, and we value that whenever we need it, support is only a phone call away.

Rhonda Scruton, Former CEO - Hunter Surf Life Saving

Technology Solutions for the Disability Industry

Business Intelligence and Data Warehousing

Business Intelligence and Data Warehousing

Today, new technologies are making it easier to access important information about your operations, performance and most importantly, your customers.

We can help you review your approach to KPIs and dashboards, and implement solutions that provide you with valuable insights that help you succeed.

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IT Strategy and Decision Making

IT Strategy and Decision Making

Technology should enable you to reach your goals and provide you with the information to make great decisions.

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Cyber Security Health Check

Cyber Security Health Check

With pressures on organisations to keep company data safe from cyber criminals it is becoming increasingly important to protect your networks and ensure user compliance.

Diamond IT's Cyber Security Health Check has been designed for organisations that are unsure of how well they are placed to defend against cyberattacks and manage the business risks associated with a data breach.

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Onboarding and Offboarding

Onboarding and Offboarding

Onboarding and offboarding are significant milestones for any customer or employee interacting with your organisation.

This interaction can reflect the professionalism and progressiveness of your business.

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Microsoft CRM-Dynamics 365

Microsoft CRM-Dynamics 365

Reduce costs through automation and improve your customer sales and service engagement with cutting edge technologies.

Diamond IT takes the time to get to know you and your business to ensure your solution helps you better serve your customers.

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Microsoft SharePoint Solutions

Microsoft SharePoint Solutions

Give your team fingertip access to important documentation and streamline processes from a secure, structured platform accessible from virtually any device - designed, configured and supported by Diamond IT.

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